Hospitals are under enormous pressure to keep their costs down and improve the bottom line. They’re looking for ways to achieve greater operating efficiency to reduce costs. And new revenue opportunities are also needed to boost income. Patient satisfaction is also important, helping ensure that their beds stay full.
With healthcare costs rising rapidly, hospitals are being asked to deliver an even higher quality of patient care at a lower price. They are also expected to do this profitably, with a strong bottom line that benefits shareholders. At the same time, hospital patients expect an in-hospital experience that’s much like a hotel stay. They expect all the conveniences of home with on-demand services that fit their situation. Among these is a demand for multimedia and Internet access – services that hospitals have so-far been unable to prescribe cost effectively. Patients also want their visitors and loved ones to feel equally cared for – expectations that increasingly add to a hospital’s costs rather than lower them.
The “smart” bedside terminal can address most of these challenges. This all-in-one device connects and integrates the hospital information network, clinical services, patient entertainment, and communication systems, enabling better and more efficient access at the point of care.
A new generation of “smart” bedside terminals is enabling hospitals to become fully connected, accessible and integrated all the way to the point of care. What’s more, these systems can also address the patient’s increasingly high expectations for a quality hospital experience. Easily accessible to doctors and nurses at the patient’s bedside, these new smart terminals integrate the patient’s medical records, the hospital information system (HIS) and clinical services with the hospital network. Healthcare practitioners can promptly record and retrieve patients’ data such as vital signs, medical records, and prescription types and doses. Using a picture archiving and communication system, doctors can easily share imagery with patients right at their bedside, Hospitals reap the benefits of more efficient service delivery, clinical integration, and better patient experience “The availability of rich multimedia entertainment that’s controlled by the patient makes the in-hospital experience so much more comfortable.” – Philip Chang General Manager Avalue What hospitals have also discovered is that both the level of patient satisfaction and the efficiency of the hospital dramatically improve the more quickly and easily that healthcare practitioners’ can respond to and act upon a patient’s needs. The ability to access patient medical records, imagery, and hospital databases at the point of care is key. As is the ability to prescribe medication, treatment and diagnostic procedures.