CTS Relies on Jasper to gain control, increase visibility and save time
- Platform as a Service (PaaS) - Device Management Platforms
- Business Operation
Built on the principles of excellence, quality and integrity, the company strives to provide superior service to their customers, and with tens of thousands of devices out in the field, CTS needed a solution to effectively control and manage all devices from a central command center. In other words, they needed a single way to activate and deactivate devices, manage rate plan changes and diagnose problems.
Automated activation and always-on remote troubleshooting using Control Center are quick and easy for CTS. The platform helps the CTS team perform complete problem diagnosis, check if a particular device is offline, review connection history, and resolve any issues. Software Components - Jasper Platform - Control Center
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