Ingram Micro > Case Studies > Ensuring the safety and security of the pharmaceutical supply chain with IoT shi

Ensuring the safety and security of the pharmaceutical supply chain with IoT shi

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 Ensuring the safety and security of the pharmaceutical supply chain with IoT shi - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Big Data Analytics
  • Networks & Connectivity - Gateways
  • Networks & Connectivity
  • Platform as a Service (PaaS) - Data Management Platforms
  • Sensors
Applicable Industries
  • Pharmaceuticals
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Track & Trace of Assets
  • System Integration
The Customer
About The Customer

A leading global pharmaceutical manufacturer was looking for greater visibility across all its shipments in a particular foreign country in an effort to better secure shipments of its sensitive cargo and prevent theft, pilferage and product damage.

The Challenge

The company was looking to cover all transportation legs of the supply chain: • The transport of partially completed pharmaceutical products from manufacturing facilities to processing centers • The shipment of finished products to regional warehouses • The delivery of the finished products to local distributors Although pilferage, hijacking and product tampering were ongoing problems, the containers couldn’t be sealed because the cargo had to be accessible for random checking at government checkpoints.

The Solution

At the recommendation of an Ingram Micro reseller, the company implemented an IoT-driven shipment monitoring solution system to substantially improve shipment visibility and the safety and security of its logistics operations.


Sensor technology and AI-enabled alerts and analytics—working in conjunction with a 24/7 manned incident and crisis response center—provide real-time data, alerts and detailed reports. This information is used to flag and assess vehicle violations such as route deviation, unscheduled stops and night driving (when there’s a greater likelihood of accidents or hijacking).

Data Collected
Asset Location, Asset Condition
Operational Impact
  • [Data Management - Data Visibility]

    The company can now monitor the location, condition and handling of all pharmaceutical shipments and products across any storage or sorting facility, carrier or mode of transport

  • [Process Optimization - Centralized Monitoring]

    The company can now monitor factors that affect delivery compliance, including the packaging and shipping processes, storage conditions, routes taken and chain of custody

  • [Process Optimization - Real Time Monitoring]

    The company can now monitor conditions that impact product safety and authenticity, including temperature, humidity and package handling

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