Case Studies > Issue and Defect Resolution

Issue and Defect Resolution

Technology Category
  • Analytics & Modeling - Machine Learning
Applicable Functions
  • Product Research & Development
Use Cases
  • Virtual Prototyping & Product Testing
About The Customer
One of the world's largest complex hardware manufacturers' business units, responsible for the post-product validation process.
The Challenge
One of the world's largest complex hardware manufacturers' business units, responsible for the post-product validation process, was looking to speed up its time to market and the time it took to identify and resolve process issues. Duplicate debugging hardware and software issues was eating up 70% of production time, slowing down time to market and costing money.
The Solution
Saffron helped accelerate the verification and test process without changing the existing workflow or the existing Product Lifecycle Management or Application Lifecycle Management systems. By unifying data across multiple systems at the entity level, Saffron enabled the rapid discovery of similar issues and defects in testing centers around the globe, shaving 35% off time to market for new product releases.

Additionally, Saffron helped shaved undisclosed millions off the cost of testing each new product, with as many as 30 products being launched annually.
Operational Impact
  • [Efficiency Improvement - Time To Market]
    Speed up time to market via recognizing duplicate bugs to increase testing effectiveness.
  • [Data Management - Data Collection]
    Unify all various data sources and activities from regional testing centers.
Quantitative Benefit
  • Saffron's solution helps shaving 35% off time to market for new product releases.
  • Saffron's solution operated in the first month saving $5-10 million per project.

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