Impinj > Case Studies > Logistics Improves Efficiency with RFID Tags

Logistics Improves Efficiency with RFID Tags

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 Logistics Improves Efficiency with RFID Tags - IoT ONE Case Study
Technology Category
  • Networks & Connectivity - RFID
  • Sensors - RFID Readers
  • Wearables - Tags & Patches
Applicable Industries
  • Aerospace
Applicable Functions
  • Business Operation
The Customer
About The Customer
The Challenge

Qantas uses RFID tags to improve customer service and speed up check-in.

The Solution

Qantas has deployed a reusable baggage RFID tag using Tagsys' technology to aid in next-generation airport check-ins. In the first phase of deployment, approximately 100,000 Qantas platinum, gold, silver and bronze frequent flyers were provided with loyalty cards featuring built-in RFID tags. Customers use the loyalty cards to check themselves and their luggage in, and can also use the card as a boarding pass. Customers were also given RFID bag tags called "Q Bag Tag" to permanently attach to their luggage. These medallion-style tags designed by RFID solution provider Tagsys feature Impinj Monza 4 tag chips encased in a custom-built plastic housing, and allow customers to skip long lines and quickly drop off their bags at self check-in stations. The tags also have a small footprint and very high electronic reading and writing performance for all tag orientations.

Data Collected
Identity, Process Procedure, RFID , Security and access
Operational Impact
  • [Efficiency Improvement - Operation]
    Sped up the check in process, improved baggage handling efficiency

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