PTC > Case Studies > Preserving Security and Operator Safety

Preserving Security and Operator Safety

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Technology Category
  • Analytics & Modeling - Predictive Analytics
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Field Services
Use Cases
  • Predictive Maintenance
The Challenge

To improve customer satisfaction by minimizing downtime of automated optical inspection machines while preserving security and safety.

The Customer
About The Customer
Orbotech designs, develops, manufactures, markets, and services yield-enhancing and production solutions for specialized applications in the supply chain of the electronics industry. The company’s products include Automated Optical Inspection (AOI),
The Solution

Orbotech’s use of PTC Axeda software, marketed as Secora, can now remotely service and support their automated optical inspection machines in ensuring high availability and preserving security and operator safety.

Data Collected
Communication Performance, Downtime, Production Efficiency, Service Lifecycle, Tracking Of Assets
Operational Impact
  • [Efficiency Improvement - Issue Response]
    Improved response time. Reduced travel events.
  • [Efficiency Improvement - Issue Response]
    Resolved complex issues faster by connecting technical experts from various parts of the world for collaboration.
  • [Efficiency Improvement - Maintenance]
    Improved pre-dispatch diagnostics, reducing false parts demand.

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