Verizon > Case Studies > S&S Landscaping Improves Billing, Customer Service with Vehicle Tracking

S&S Landscaping Improves Billing, Customer Service with Vehicle Tracking

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 S&S Landscaping Improves Billing, Customer Service with Vehicle Tracking - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Big Data Analytics
  • Sensors - GPS
Applicable Industries
  • Agriculture
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Driver Performance Monitoring
The Customer
S&S Landscaping
About The Customer
S&S Landscaping is a one stop location for all of your lawn, landscape, and irrigation needs. They have the staff, equipment, and creativity to deliver a quality project on time and on budget. They offer both residential and commercial landscape desig
The Challenge

To improve billing accuracy, S&S Landscaping needed a way to document driver arrival and departure times at customer sites. They also wanted a better way to locate drivers in the field. Since installing Networkfleet's GPS solution, the company can track their vehicles with precision, allowing them to automate much of the billing process while eliminating excessive calling to locate drivers.

The Solution

Geofences can illustrate the time of arrival, time of departure, and time spent on the job for each location. By comparing geofence reports to driver time cards, S&S can accurately track driver hours, automate customer billing, reconcile driver/customer disagreements using reliable information documentation. Software Components - Verizon Networkfleet's GPS solution

Data Collected
Arrival Time, Departure Time, Driver Behaviour, GPS Tracking, Vehicle Location Tracking
Operational Impact
  • [Data Management - Data Analysis]
    Cloud solutions enable aggregation of 'big data' to enable Geofences increased customer billing accuracy.
  • [Efficiency Improvement - Labor Safety]
    Quality control and driver safety were increased.
  • [Efficiency Improvement - Production Uptime]
    Fleet idel times are reduced.

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