Microsoft > Case Studies > Using Data to Make Operators and Maintenance Staff Efficient

Using Data to Make Operators and Maintenance Staff Efficient

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 Using Data to Make Operators and Maintenance Staff Efficient - IoT ONE Case Study
Technology Category
  • Platform as a Service (PaaS) - Device Management Platforms
The Customer
Elipse Software
About The Customer
Elipse Software develops software tools for integrating real-time information from different control systems governing industrial processes into a unique architecture that delivers value and productivity.
The Challenge

Some of Elipse's customers have very large plants, and when the technicians are out in the plant, they cannot see the status of plant instrumentation. When doing calibrations or inspections, they have to radio back to the control room, which slows the work and can extend downtime.

The Solution

Elipse worked with longtime partner Microsoft to create the app that deliver monitoring and control over plant devices. Though developed originally for Windows devices, Elipse Mobile is now available on any platform. Plant workers access the app through a browser or through native apps on Windows Phone, iOS, and Android. Hardware Components - Windows Phone 8.1 Software Components - Microsoft Azure SQL Database - Microsoft SQL Server 2014

Data Collected
Asset Location, Asset Performance, Communication Performance
Operational Impact
  • [Data Management - Data Analysis]
    Cloud solutions enable aggregation of 'big data' to enable more robust analysis and lower costs.
  • [Process Optimization - Real Time Asset Tracking]
    The location of individuals and assets can be identified in near real-time.
  • [Management Effectiveness - Internal Collaboration]
    Deeper integration of information across departments and business units improves internal collaboration and end-to-end customer service.

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