WaterSmart Software

WaterSmart Software uses mobile and online tools to help water utilities educate and engage their customers to save water and money.

WaterSmart Software

United States
2009
Private
< $10m
11 - 50
 Open website
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DESCRIPTION

WaterSmart Software provides intelligence beyond the meter to make the lives of water utility managers easier. Water providers using WaterSmart’s cloud-based, customer engagement and analytics platform have been proven to reduce costs, protect revenue, and increase customer satisfaction by more than 25%. WaterSmart recently won the globally coveted World Economic Forum Technology Pioneers Award for their potential to “significantly impact business and society through the design, development and implementation of new technologies and innovation.” Come help us change the way the world uses water.

USAGE INFORMATION: Help customers track and better understand where water is used

  • View hourly and daily usage
  • Highlight accurate household disaggregation detail (i.e. showers, toilets, sinks, etc.)

LEAK ALERTS & RESOLUTION:Allow customers to detect and resolve leaks on their own.

  • Real-time leak alerts
  • Self-service leak resolution workflows
  • Meet customers where they are (print, email, mobile, SMS, voice)

BILL FORECAST NOTIFICATIONS: Prevent high bill surprises

  • Actual and forecast bill thresholds
  • Personalized Bill Explainer wizard to reduce calls
  • Opt-in and customer-configurable
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