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Revolutionary Care When and Where it is needed

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 Revolutionary Care When and Where it is needed - IoT ONE Case Study
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Infrastructure as a Service (IaaS)
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
Use Cases
  • Remote Patient Monitoring
The Customer
About The Customer
Hospice provider
The Challenge
VITAS sees mobile technology as the key to better connecting patients and caregivers. “Mobile technology will allow us to communicate information and route caregivers quickly and efficiently,” says Patrick Hale, senior vice-president and CIO at VITAS. “But before attempting revolutionary work, we needed to lay down the infrastructure.”Due to fast growth, the company lacked a strong, consolidated network. By standardizing on Cisco network and communication solutions, VITAS gains the stability and visibility that it needs to introduce new applications that bring together patients, families, and top-quality healthcare services.
The Solution
With a solid network foundation, VITAS rolled out thousands of mobile devices. “We’ve reduced the time caregivers need to spend coordinating the logistics of next stages of care by an average of 29%,” says Debra Van Note, a nurse at VITAS. “This leaves more time for crucial interactions where every second counts.” Innovative mobile applications help nurses deliver faster and more accurate care. VITAS’ proprietary sync method moves data from the patient’s home to a central database within milliseconds. A mobile application can automatically select and generate consent forms depending on the patient’s situation. Because forms can be signed and filed directly from a nurse’s iPad, patients’ workflows are faster
Operational Impact
  • [Efficiency Improvement - Deployment]
    Reduced deployment time for mobile applications from months to one week
  • [Process Optimization - Predictive Maintenance]
    Predictive medicine
Quantitative Benefit
  • Reduced device cost of connecting caregivers by more than 18%
  • Used data to improve performance on 60,000 calls quarterly
  • Reduced the time caregivers need to spend coordinating the logistics of next stages of care by an average of 29%,

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