Prodea > Case Studies > Selling more with Whirlpool

Selling more with Whirlpool

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Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Electrical Grids
The Challenge

Whirlpool wanted to add connectivity to appliances and transform the company's relationship with customers. Traditionally, Whirlpool interaction with customers was limited to purchases made once every ten years. Connected washer and dryers provide exciting new features like remote management of start times and inter-machine communication.

The Customer
The Whirlpool Corporation
About The Customer
The Whirlpool Corporation is an American multinational manufacturer and marketer of home appliances. The Fortune 500 company has annual revenue of approximately $21 billion, 100,000 employees, and more than 70 manufacturing and technology research centers
The Solution

Whirlpool partnered with Arrayent to bring connectivity to their new Smart Grid appliances. Arrayent Connect provided a low-cost, low-latency, and high reliable IoT platform that dramatically reduced time to market for a new set of connected appliances. Solution Assessment - Type: IoT - Maturity: Cutting Edge (technology has been on the market for <2 years)

Data Collected
Connectivity Status, Energy Consumption Rate, Energy Usage, Number Of Connected Devices
Operational Impact
  • [Efficiency Improvement - Energy]
    The amount of energy used in equipment operation can be lowered.
  • [Data Management - Data Analysis]
    Cloud solutions enable aggregation of 'big data' to enable more robust analysis to improve customer experience.
  • [Efficiency Improvement - R&D]
    Use data enables product development teams insights into when and how frequently functions are used for consideration in future design modifications.

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